TERMS AND CONDITIONS OF USE OF THE APPLICATION/SITE – PATIENT USER

 

  1. Settings

For the purposes of this term, without prejudice to the other nomenclatures named throughout this instrument, the terms below shall have the following meaning:

“TELESSAUDE”: Use of information and communication technologies – ICT – to provide services and health care at a distance. In our system, we offer the TELECONFERENCE. It can be used by professionals who deal with health as nurses, psychologists, nutritionists, physicians, among others.

“TELEMEDICINE”: is the exercise of distance medicine, whose interventions, diagnoses, treatment decisions and recommendations are based on data, documents and other information transmitted through telecommunication systems. In our system, we offer the TELECONFERENCE.

“USER”: Any person who accesses the site or who registers as a PATIENT USER, USER HEALTH or USER COMPANY;

USER HEALTH: Individual, third-party independent in the provision of health services, registered as “USER HEALTH” in DOCTOR KONNECT, duly enrolled and active in his Regional Council of class (CRM if physician, COREN if nurse, CRP if psychologist and CRN if Nutritionist) of the state of the Federation in which it operates, enabled to attend TELECONFERENCE calls with its patient.

“PATIENT USER”: individual, able to make PURCHASES or receive minutes credit to hold TELECONFERENCE after consultation, with his health care professional assistant registered as “USER HEALTH” at DOCTOR KONNECT.

USER COMPANY “: Legal Person of law, independent in the provision of health services, registered as” USER COMPANY “at DOCTOR KONNECT, duly enrolled in the Regional Class Council (CRM, if hospitals, medical clinics, institutions, Health operators, among others pertinent to the medical service; CRP If psychology clinic; CRN is a service of nutritional provision) of the State (s) of the Federation in which it operates, enabled to provide access to its BODY OF HEALTH enabled to attend TELECONFERENCE calls with its patients.

“TELECONFERENCE”: This is the form of communication between the PATIENT USER and the USER HEALTH through the Internet;

“DK”: Application or WEBSITE provided by DOCTOR KONNECT;

“ACCESS ACCOUNT”: USER-defined credential, through login and password registration, personal and non-transferable, which allows access to the restricted area and exclusive functionalities on the Site;

“SCHEDULE or SCHEDULING”: These are the dates and schedules provided by the HEALTH USER, to meet the PATIENT’s TELECONFERENCE via the conference call. Within these, the PATIENT USER initiates the TELECONFERENCE with his/her HEALTH USER.

“PURCHASE”: Transaction occurring on the DK platform, through which the USER acquires minutes or services offered for sale, through the credit card through his prior approval.

“BODY OF HEALTH”: Any HEALTH USER inserted into the system through the USER COMPANY and directly linked to it.

“CADK”-Doctor Konnect Service Center: It is the customer services provided by DOCTOR KONNECT for contact between USER and DOCTOR KONNECT.

FILE: Product of the TELECONFERENCE between PATIENT USER and their respective

HEALTH USER, which should be part of the electronic health chart.

 

  1. Presentation

  This site and its technology platform, named DK, the exclusive property of DOCTOR KONNECT LTDA, Private legal entity, headquartered at Avenida Adilson Rodrigues, n º 2000, Torre 1, Apto 36, municipality of Jundiaí, State of São Paulo, registered in CNPJ/ MF under Number 26.840.929/0001-12, which aims to provide secure electronic communication channel between PATIENT USER and its HEALTH USER, defined above, enabling: (i) providing AGENDA for post-consultation communication between PATIENT user and his/her HEALTH USER, in terms of TELESSAÚDE and TELEMEDICINE, through TELECONFERENCE, which within the options, the PATIENT USER initiates the contact by the platform with the HEALTH USER; (ii) Posting of photo, audio and video files; (iii) recording of TELECONFERENCE and FILE generation made available to the USER HEALTH for archiving in electronic medical records; (iv) The availability of a tool for the purchase of minutes, which will be used for TELECONFERENCE.

  • USER acknowledges and agrees that DOCTOR KONNECT is not a provider of medical and health services, but only a provider of the DK application or site to enable SCHEDULING and communication after consultation between PATIENT USER and his/her HEALTH USER, and that all Professional services will be provided by physicians, nurses, nutritionists and independent psychologists, freely registered in our platform, as USER HEALTH, without employment or any representation on the part of DOCTOR KONNECT.

 

  1. Conditions of Use

These are the terms and conditions that must be observed by the USER in the use of the Site and, mainly of its functionalities and tools. By visiting our website the USER declares to have read and accept these terms and conditions of use and policies. The acceptance of the terms and conditions of use and

Policies will imply in recognizing that the USER is able or empowered to represent and legally bind the PATIENT USER and who has read and understood all the terms contained in these documents. If you have any questions about the terms and conditions of use and policies, we recommend that you contact DOCTOR KONNECT before accepting, being subject and linking to them.

  • USER understands that these terms and conditions of use and policies have the legal nature of a contract and agree that accept will IMPLY in linking DOCTOR KONNECT and the user to their terms and conditions. In this way, we recommend that you print a copy of these documents for future reference. DOCTOR KONNECT will send notices of updates to the terms and conditions of use and policies by e-mail, but it is the duty of the USER to keep an eye on possible updates, which may occur at any time.

 

  1. Site usage Rules

USER is obliged to use the Site respecting and observing these terms and conditions of use, as well as current legislation, customs and public order. In this way, you agree that you may not: (i) Harm third party rights, regardless of your nature, at any time, including in the course of your use of the Site; (ii) Perform acts that limit or impede the access and use of the Site, under appropriate conditions, to other USERS; (iii) unlawfully access the Site or third-party computer systems related to the Site or to DOCTOR KONNECT under any means or form; (iv) Disseminate computer programs or viruses that are liable to cause damage of any kind, including in equipment and systems of DOCTOR KONNECT or third parties; (v) Use mechanisms other than those expressly enabled or recommended on the Site for obtaining information, content and services; (vi) Perform any acts that may in any way imply any injury or damage to DOCTOR CONNECT or other USERS; (vii) Access the Site’s programming areas, databases or any other set of information that escapes the public or restricted areas of the Site; (viii) Perform or allow reverse engineering, translate, modify, change language, compile, decompile, modify, reproduce, rent, sublease, disclose, transmit, distribute, use or otherwise dispose of the Site or the tools and Functionalities provided therein in any medium or form, including in order to violate the rights of DOCTOR KONNECT (including the intellectual property of DOCTOR KONNECT) and/or third parties; (ix) Practice or participate in any act that constitutes a violation of any right of DOCTOR KONNECT or any third party or any applicable law, or act in any way or form that may contribute to such infringement; (x) interfere with security or commit misuse against the Site or any resource of the system, network or connected service or that can be accessed through the Site, and should access the Site for lawful and authorized purposes only; (xi) Use the domain of DOCTOR KONNECT to create links or shortcuts to be made available in unsolicited emails (spam messages) or on third party websites or from the USER himself or to perform any kind of action that may harm the DOCTOR KONNECT or third parties; (xii) Use automated data collection and selection applications to perform massive operations or for any purpose, or to collect and transfer any data that may be extracted from the Site for disallowed or unlawful purposes, ( XIII) Use the tools and functionalities of the Site to disseminate messages unrelated to the site or to the purposes of the site, including messages of a racist, ethnic, political, religious, cultural or derogatory, defamative and/or libelous nature of Any person or social group. You agree to indemnify, defend and hold harmless DOCTOR KONNECT from any claim, notice, subpoena or judicial or extrajudicial action, or any liability, damage, cost or expense arising from any breach and/or infringement Committed by USERS or any person acting on their behalf, with their consent or tolerance, in relation to the Site (including with respect to any provision of these Terms and conditions of use), including any person who has obtained the USER’s data Related to your access account or your browsing on the Site. DOCTOR KONNECT May, in its sole discretion, block, restrict, disable or impede the access of any USER to the Site, in whole or in part, without any prior notice, whenever improper conduct of the USER is detected, without prejudice to the Administrative, extrajudicial and judicial measures which it deems appropriate. DOCTOR KONNECT aims to promote the correct application of TELESSAÚDE and TELEMEDICINE among PATIENTS with their respective HEALTH USERS. Thus, DOCTOR KONNECT, in accordance with the laws of the professional classes involved, at national and international level, does not recommend the use of the DK platform to prescribe treatments and/or medications, as well as declares to be In-person consultation performed by a health professional.

  1. PATIENT USER Registration

To access the restricted area of the site, the USER must register to open the Access account as a PATIENT USER, by including the following data:

– PATIENT USER: Full name; Date of birth; General registration (RG); Physical person Registration (CPF); Residential address data.

It is the PATIENT USER’s knowledge that the data registered with DOCTOR KONNECT will be stored and used by it to identify the PURCHASE and product of TELESSAÚDE or TELEMEDICINE generated on the website, in accordance with the privacy and security policy, Emphasizing that the creation of each access account presupposes the express consent of each PATIENT USER on the collection, use, storage and processing of personal, professional and banking data by DOCTOR KONNECT and/or by third parties contracted by them To perform any procedure or process related to PURCHASE, payment processing, minutes control, returns, transfer, etc.

Each PATIENT USER will be allowed to create only one access account and DOCTOR KONNECT reserves the right to suspend or terminate any duplicate access accounts.

When completing your Access account, the PATIENT USER declares that the information provided is complete, true, current and accurate, being the PATIENT USER’s full responsibility to update the data of his/her access account whenever there is Change of name, address or any other relevant information. DOCTOR KONNECT may refuse, suspend or terminate the PATIENT USER access account whenever he suspects that the information provided is false, incomplete, outdated or inaccurate, or in the cases indicated in the applicable laws and regulations, These terms and conditions or any Site policy, even if previously accepted. The PATIENT USER, at the time of creation of your access account, will determine your user name and password for access. It is your sole responsibility to maintain the confidentiality of your access password relating to your Access account, and the PATIENT USER should immediately communicate to DOCTOR KONNECT in the event of loss, disclosure or theft of the password or unauthorized use of your Account, should not the PATIENT USER in any way disclose the password, lend or grant the person unfamiliar and/or family. Minors (under 18 years of age) may not use the Site unless they are represented and/or assisted by their parents or legal guardians and authorized by them at the time of creation of the account. The realization of an account on behalf of a minor assumes the representation of this minor by a person over 18 years, who will be reputed responsible civil and criminally for any PURCHASE made, infringement committed or false, incomplete, outdated statement or imprecise delivery by minors under 18 years of age.

 

  1. Personal data, privacy and security

DOCTOR KONNECT has a specific policy to regulate the collection, custody and use of personal data, as well as its security: Privacy and security policy. This specific policy is inseparably integrated into these terms and conditions of use, noting that the Site’s usage data will be archived in accordance with the laws in force.

 

  1. From the way you use
  • INVITATION: This is the E-mail that the PATIENT USER will receive from his HEALTH USER, which will allow the PATIENT USER to access, provided that duly registered under the terms of item 5 above, the schedules available in the HEALTH USER’s AGENDA, for the realization Post-consultation CONFERENCE CALL, for a period of thirty (30) days, counted from the date of the INVITATION received. Thus, it is clear that the sending of the INVITATION is the prerogative of the HEALTH USER: he chooses whom to send after health care.
  • AGENDA: Days and schedules that your HEALTH USER will be available for the realization of the post-consultation CONFERENCE call. The PATIENT USER will choose a schedule from among those selected by scheduling their TELECONFERENCE.
  • TELECONFERENCE: At the time provided by your HEALTH USER, the same will be online, to receive your TELECONFERENCE request. After the acceptance of your HEALTH USER begins the communication. Thirty (30) minutes will be available for communication between USERS.

The CONFERENCE call will be held freely by the HEALTH USER in an autonomous way, on the days and times that best fit him, according to the availability of AGENDA to the PATIENT, without any kind of subordination and alterity, by DOCTOR KONNECT.

 

  1. Value of services

When service provided by a physical person (HEALTH USER): The PATIENT USER, when deciding by the TELECONFERENCE, will identify in the virtual environment the value of the fees that his HEALTH USER opted. If you still retain interest in the TELECONFERENCE, you must enter your credit card details so that the system recognizes you and makes the payment due. Immediately sequentially, calls for the TELECONFERENCE. If accepted by the HEALTH USER, it is conducted to the TELECONFERENCE area. Both will receive on their screens, the informed consent term on the TELECONFERENCE. This may last up to thirty (30) minutes.

When service provided by a legal entity (USER COMPANY): The PATIENT USER will receive credit to hold the TELECONFERENCE with his/her HEALTH USER in cases where it acts linked to a USER COMPANY whose contract with DOCTOR KONNECT allows the purchase of Minutes to be used in the acquisition of TELECONFERENCE. For this option, the PATIENT USER does not pay for the service. It is up to the health care provider and assistant, hereinafter referred to as the HEALTH USER who invites it, to clarify whether the CONFERENCE call will be paid by the USER COMPANY or by the PATIENT USER. For cases, whose COMPANY USER agreement is of the default type, the PATIENT USER will have available in their virtual environment, the values of the fees that the COMPANY USER has opted for. If you agree to the values, you must register the credit card details beforehand, as described above. DOCTOR KONNECT does not interfere with the decision of the fees values chosen by the HEALTH and COMPANY USERS.

 

  1. Promotions

DOCTOR KONNECT may, at any time, for purely commercial reasons and in its sole discretion, create and maintain promotional campaigns by offering their packages at lower prices than those usually practiced or with the incidence of discounts.

Promotions will be limited in time and will be served on DOCTOR KONNECT’s own website and also in other media outlets. If there are any doubts, the USER may contact the CADK.

 

  1. Payments

Payments to PURCHASE your packages are governed by DOCTOR KONNECT’s specific policy, hereinafter referred to as payment policies for E-commerce, which integrates these terms and conditions of use for all purposes of law.

The PATIENT USER is aware that DOCTOR KONNECT is a platform that allows communication between him and the USER HEALTH, intermediating post-consultations TELECONFERENCES. For this reason, there is no provision of services between DOCTOR KONNECT and the PATIENT USER.

Thus, the PATIENT USER may require the HEALTH USER to issue a nota fiscal or receipt with value relative to the service acquired with DOCTOR KONNECT (TELECONFERENCE), since because it is a hypothesis of TELESSAÚDE or TELEMEDICINE, TELECONSULTATION between USER PATIENT and USER HEALTH is regarded as providing services, in which it focuses on taxation identical to that which focuses when there is consultation between the parties.

 

  1. Price

The prices of the TELECONFERENCES, when the HEALTH USER OR COMPANY provider decided by the standard plan will be available on the Site for PATIENT USER PURCHASE. The HEALTH USERS, who act in the form of the standard contract, may change the prices of their TELECONFERENCES according to their own will. In such prices, all incident taxes are already accounted for. DOCTOR KONNECT reserves the right to revise, improve, modify and/or update the prices practiced by the Site, meeting the criteria of necessity, convenience or fluctuations of the market, without the need for prior communication.

 

  1. Guarantees

Despite DOCTOR KONNECT’s best efforts to provide accurate, up-to-date, correct and complete information, the Site may contain technical errors, inconsistencies or typographical errors. The Site, its contents, its functionalities and tools are made available by DOCTOR KONNECT such as those displayed and offered on the Internet, without any warranty, express or implied, regarding the following items: (i) service, the Site or its Content of users ‘ expectations; (ii) Continuity of access to the Site or its content; (iii) Adequacy of the quality of the Site or its content for a particular purpose and (iv) the correction of defects, errors or failures on the Site or its contents. DOCTOR KONNECT reserves the right to unilaterally modify, at any time and without prior notice, the Site as well as the configuration, presentation, design, content, functionalities, tools or any other element of the Site, including its Cancellation.

 

  1. Responsibilities

DOCTOR KONNECT engages your best efforts to inform, serve and protect the PATIENT USER. The PATIENT USER is solely responsible for the use of the Site, its tools and functionalities. In no event shall DOCTOR KONNECT be liable for any emerging, indirect, punitive or expiatory damage, loss of profits or other monetary losses related to any claim, lawsuit or other procedure taken in Use of the Site, its content, features and/or tools. Notably, DOCTOR KONNECT’s liability is excluded under the following circumstances, among others: (i) damages and losses that the PATIENT USER may experience due to the unavailability or partial operation of the Site and/or all or some of Its services, information, content, functionality and/or tools, as well as the incorrectness or inaccuracy of any of these elements; (ii) unavailability of your MEDICAL USER; (iii) damages and losses that the USER may experience on Internet sites accessible by links included on the Site; (iv) Price differences between the articles made available on the Site and those exposed for sale in other media used by DOCTOR KONNECT throughout the national territory; (v) Damages and losses that the USER may experience as a result of the use of the Site in disconformity with these terms and conditions of use or with the policies; (vi) damages and losses that the USER may experience as a result of the use of the Site in accordance with the law, customs or public order; (vii) Damages and losses that the USER may experience as a result of failures in the Site, including due to system failures, server or network connection, or even malicious interactions such as viruses, software that may damage the equipment or Access information from the USER’s equipment; (viii) damages and losses that the USER may experience as a result of the provision of service of his HEALTH USER; Unable to reconcile the desire to communicate by TELECONFERENCE with its HEALTH USER, within the periods demarcated by it (named AGENDA), for reasons of unavailability of the HEALTH USER; among others. The PATIENT USER is aware that only the HEALTH USER of his choice may have access to his health record and personal data regarding his health, exempting any responsibility of DOCTOR KONNECT, if he has made a choice of USER HEALTH Wrongly.

It is also the responsibility of the PATIENT USER to choose his/her HEALTH USER, exempting DOCTOR KONNECT from any responsibility for the personal injury that they cause.

 

  1. Links to other websites

The Site may contain links to third party websites, which are entered for convenience only.

User. The inclusion of such links does not imply any link, monitoring or liability of DOCTOR KONNECT on the sites, their contents or holders. Access to the sites linked to such links is not governed by these terms and conditions of use and is not protected by the policies.

DOCTOR KONNECT recommends that the USER consult the terms and conditions of use  established by each site linked to the links entered on the site. DOCTOR KONNECT shall not be liable, directly or indirectly, for any damages or losses caused or related to the use of any information, content, goods or services made available on the Site or on any third party website accessed through Of the links made available on the Site.

 

  1. Internet applications or computer viruses

Due to technical difficulties, Internet applications or transmission problems, inaccurate or incomplete copies of the information contained on the Site may occur. Computer viruses or other harmful programs may also be inadvertently downloaded from the Site. DOCTOR KONNECT shall not be liable for any application, computer virus or other harmful or invasive files or programs that may impair or affect the use of the computer or other USER’s good due to access, use or navigation in Site, or by downloading any material contained therein, and the installation of appropriate antivirus or protective applications is recommended.

 

  1. License to use

  The USER, when registering with DOCTOR KONNECT as a PATIENT USER, will automatically receive from DOCTOR KONNECT free, limited, non-exclusive, non-sublicense, reassignable and non-transferable license to use the DK platform, which may Access, make TELECONFERENCE and transmit documents to your HEALTH USER.

 

  1. Intellectual property rights

The USER is not authorized to use, in any form or pretext, the trademarks, their partial or integral reproductions or even their imitations, regardless of the destination of such use. The USER undertakes not to dispute the validity of any trademark or any other distinctive sign deposited or registered by DOCTOR KONNECT or by any companies linked thereto, in any form, in Brazil or abroad. The USER undertakes to refrain from making any use of the marks or its variations (including spelling errors or phonetic variations) as domain name or part of domain name or on any company name, of any kind or nature, under any form, including through the creation of domain names or emails. All other brands, product names, or company names appearing on the site are the exclusive property of their respective owners.

All content of the Site – including the domain name [doctorkonnect.com.br], programs, databases, files, texts, photos, layouts, headers and other elements – was created, developed or ceded to DOCTOR KONNECT, is the property of DOCTOR KONNECT or the It is licensed and found protected by Brazilian laws and international treaties that deal with intellectual property rights.

The USER, upon accessing the Site, certis that he will respect the existence and extent of the intellectual property rights of DOCTOR KONNECT, as well as all rights of third parties that are used, in any title, on the Site or that may be made available on the Site. Access to the Site and its regular use by the USER does not confer any right or prerogative on any intellectual property, trademark or other content therein. The use, exploitation, imitation, reproduction, integral or partial of any content without the prior written permission of DOCTOR KONNECT is prohibited. It is also forbidden to create any derivative works of any intellectual property of DOCTOR KONNECT without the prior written permission of DOCTOR KONNECT. It is expressly forbidden for the USER to reproduce, distribute, modify, display and create derivative works or any other form of use of any intellectual property or other content of this Site and of the materials conveed on or through the Site. The USER who violates the prohibitions contained in the intellectual property legislation and in these terms and conditions of use shall be liable, civil and criminally, for the offences committed. DOCTOR KONNECT grants no authorization related to the content of the Site for any purpose. The USER assumes any and all responsibility for the misuse of any intellectual property or trademarks of DOCTOR KONNECT or third parties, both civil and criminal.

By submitting any content to the Site, the USER retains the ownership of his rights in said content (texts, videos, images, audio, among others), giving to DOCTOR KONNECT a free, irrevocable, worldwide and non-exclusive license for the Reproduction and display, under any means or form, including on the Site, stating, furthermore, the customer to hold all rights related to such content.

 

  1. Communications and CADK

DOCTOR KONNECT provides a CADK to receive all communications that the USER wishes to do. The CADK operates daily through the service channel: contato@doctorkonnect.com.br.

(b) by correspondence addressed to DOCTOR KONNECT, Avenida Adilson Rodrigues, n º 2000, Torre 1, Apto 36, municipality of Jundiaí, State of São Paulo, always accompanied by the contact information of the consumer, so that we can finalize the service. In all cases, the USER will receive, by the same communication channel, an immediate confirmation of the receipt of his/her demand, which will be treated and answered within a maximum of five (5) days.   In addition, DOCTOR KONNECT makes available on this site a FAQ section, as well as its policies that complement and integrate these terms and conditions of use. Likewise, all communications that DOCTOR KONNECT wishes to make to the USER must be made through the e-mail registered or used by the USER in any communication with DOCTOR KONNECT. Exceptionally, DOCTOR KONNECT may communicate with the USER through other means of communication, such as mobile phone, SMS, MMS or physical correspondence.

 

  1. Duration

These terms and conditions of use and policies have an indefinite duration and will remain in effect while the Site is active. The applicable wording is that of the update immediately prior to access or PURCHASE. Likewise, the access and use of the Site and the resources offered by it have, in principle, indeterminate duration, at the sole discretion of DOCTOR KONNECT. DOCTOR KONNECT Reserves, however, the right to suspend and/or cancel, unilaterally and at any time, access to the Site or to some of its parts or to some of its resources, without the need for prior notice.

  • PATIENT USER who has held TELECONFERENCE may not require the return of the amount paid if he has already used, in whole or in part, the service provided by DOCTOR KONECT.

 

  1. Updates to these terms and conditions

DOCTOR KONNECT may unilaterally revise, improve, modify and/or update, at any time, any clause or provision contained in these terms and conditions of use or in the policies. The updated version will be used for the use of the Site and for purchases made from your disclosure by DOCTOR KONNECT. The continuity of access or use of this Site, after the disclosure of any modifications, will confirm the acceptance of the new terms and conditions of use or the new policies by the USER. If the PATIENT USER is not in agreement with a certain change of the policies or terms and conditions of use, he may terminate his/her link with DOCTOR KONNECT through the request for deletion of the ACCESS ACCOUNT on the Site or contact with the CADK of DOCTOR KONNECT.  This termination will not, however, preclude the PATIENT USER from complying with all obligations assumed under the previous versions of the policies and terms and conditions of use.

 

  1. Confidentiality

Each of the parties, DOCTOR KONNECT, USER HEALTH, user PATIENT and USER COMPANY, by themselves and by their employees and prepositions undertake to keep as confidential all the data received, more especially as to PATIENT USER data, in Terms of the current civil legislation, as well as in terms of the codes of ethics of the professional classes involved, of all information received and non-public knowledge, received as a result of this agreement, aiming at its execution, and cannot Make them accessible to any third party without judicial authorisation, and shall be governed by this clause for an indeterminate and irretreatable period, even if there is no relationship between the parties.

 

  1. Language

All legal documentation of the Site, including these terms and conditions of use, was elaborated in Portuguese.

 

  1. Several

 In the PURCHASE made by the Site, the Brasilia time should be considered official, including in the summer time periods.

If DOCTOR KONNECT is unable to enforce or enforce any provision or condition contained in these terms and conditions of use or in the policies, such fact shall not constitute a waiver, tolerance or novation of this clause or condition of these terms or any Policy. If any provision or condition contained in these terms and conditions of use or in the policies is declared unenforceable, in whole or in part, such inenforceability shall not affect the other clauses of the terms and conditions of use and policies. In this case, DOCTOR KONNECT will make the necessary adjustments to reflect as closely as possible the terms of the provision declared unenforceable.

None of the parties shall be liable to the other party when the failure to comply or the expeditiating fulfilment of an obligation under the policies or in these terms and conditions of use is caused by Fortuito cases or force majeure events, while have lasted their consequences.

DOCTOR KONNECT has as its principle its performance the respect to the USER, always acting in accordance with the provisions of the Code of Protection and Consumer Defense (Federal Law No. 8078/90), the Civil landmark of the Internet (Federal Law n. 12965/14) and the other norms Related to the trade of products in an electronic environment.

 

  1. Applicable law and election forum

Site is controlled, operated and administered by DOCTOR KONNECT in the municipality of Jundiaí, State of São Paulo, Brazil, and can be accessed by any device connected to the Internet, regardless of its geographic location. In view of the differences that may exist between local and national legislations, by accessing the Site, the USER agrees that the applicable legislation for the purposes of these Terms and conditions of use shall be that prevailing in the Federative Republic of Brazil. DOCTOR KONNECT and the USER agree that the forum of the Comarca of Jundiaí, SP, Brazil, will be the only competent to resolve any question or controversy arising out of or resulting from the use of the Site, expressly waiting any other, however privileged , or it will be.